Position Description: National Notary Association, Marketing Program Manager

The following description is quite detailed. Our intention is to provide insight into the opportunity so that you can make a well-informed choice.

Opportunity Snapshot

As a Program Manager in our growing Marketing and Member Services Division, you won't be working on programs to sell hamburgers, create ads for American Idol, or promote Apple computers . . . but you will have an opportunity, if you're a good fit for this position and want to be a to be a leader, to make decisions and demonstrate your marketing skills for a challenging, professional organization. If you like structure, complacency and the status quo -- stop right now; but if you have a respect for those elements while tapping into brilliance and a steady flow of creative juices to move the needle, read on.

At the National Notary Association (NNA), where innovation and specialized creativity is mandatory, we seek a passionate professional to translate dynamic concepts into results by driving projects of diverse size and scope through all key phases.

You bring a fresh infusion of imaginative talent to our marketing success across multiple service and product lines through an impressive, professional direct marketing background and solid work ethic. Quick question for you - click here

You own a thorough knowledge of direct marketing across multiple channels, including web-based communications. Even more important is the fire in your belly and your inherent desire to take calculated risks and try new concepts within a supportive team environment.

While other organizations are cutting back, we are moving forward. The NNA is the internationally recognized professional association for Notaries Public, and the authority for the profession. We have several hundred thousand customers -- including 250,000 members -- in the Notary profession. There are, however, almost 5 million Notaries Public in the US, with strong concentrations in a handful of key states. Thus, you have the chance to put your genius to the test and make a difference in a stable, progressive organization that has over 50 years of success supporting Notaries by way of an entrepreneurial, innovative approach.

What Else You Bring to the Table

In addition to the qualifications listed above, you'll need:

A bachelor's degree in Marketing, Business, or related field;
Proven success combining creative thinking skills with the ability to implement programs on time, on budget, and in support of strategic goals and objectives;
Excellent problem-solving, analytical, and critical thinking skills;

The ability to articulate a compelling business case in support of proposed programs and initiatives, and to direct and influence others to achieve timely results Quick question for you - click here

;

Strong writing skills to draft effective marketing/advertising copy that clearly articulates the value proposition and call to action (experience doing your own copywriting is a plus);
The ability to develop and manage budgets and provide management reporting;
Experience monitoring the correlation between action and results while leveraging that information to make improvements mid-project;
Strong oral, written, and interpersonal communication skills to effectively interact and communication with staff and management;
Self-motivation and the ability to organize, prioritize, and handle multiple projects in a fast-paced, deadline-focused, hands-on environment;
A "can do" attitude and attention to detail and results;
Proficient knowledge of Microsoft Office products;
Experience with customer acquisition and retention is a strong plus.

What's in It for You

Opportunity for creative impact -- drive our successful marketing initiatives to the next level in all areas of outreach: Insurance and supplies, Membership, State Programs, and Education. Lead programs targeting individual professionals, company representatives, and business-to-business interests.

Join the national leader -- none of our competitors even comes close to NNA's size, scope and influence. We offer services and product support in every State and for every stage of a Notary's career, from obtaining an original commission to ongoing education, professional supplies, bonds and insurance and more.

Stability through evolution -- the NNA has flourished for over 50 years because we are committed to staying ahead of the curve. You'll find a strong, supportive leadership team and a values-based culture that is both progressive and open to transformation. You'll also find some traditional ethics such as a belief in work-life balance.

Excellent compensation -- in addition to the competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes medical, dental, life, and disability insurance; a 401(k) plan; generous profit sharing; a defined-benefit plan; 12 paid holidays; and generous paid time off.

More about Your Role

Reporting to the Direct Marketing Manager, you will join a team that primarily drives marketing communication activities promoting membership, education, and service products essential to the Notary profession, connecting with our members through direct mail, online marketing, and telemarketing.

The Program Manager role has broad-ranging responsibilities beyond member communication, so you also possess strong organizational skills, an ability to manage multiple priorities, and the flexibility to handle an ever-changing environment and juggle multiple projects simutaneously.

The Marketing team consists of program managers, an online/interactive team and a full production/creative staff. In addition, we regularly interact with Communications, IT, Customer Relations, Corporate Services and Educational Services groups within the Association. Collaborative communication skills, therefore, are critical to this role.

When you join our Team, you will participate in a structured education program that introduces you to the Notary profession and provides you the essential knowledge and understanding of what it is to be a Notary and how the NNA serves the nearly 5 million US Notaries Public.

Keys to Success

This position entails concept and product development, project management, research and analysis, and other logistical activities. Our successful Program Managers go above and beyond expectations, combining their creative style with a focus on outcome, concentrating not only on the activity but also the bottom-line results driven by that activity. But the pivotal point is the "Aha!" moment when you create the pizzazz that makes a program, project, or promotion "connect" with our members.

If this sounds like the right mix of challenge and opportunity for you -- and you meet the qualifications -- we want to hear from you!

Who We Are

Established in 1957, the National Notary Association (NNA) is the leading professional authority on the American Notary office and is dedicated to educating, serving and advocating for the nation's 4.8 million Notaries. The NNA imparts comprehensive notarial knowledge and understanding, promotes a positive public perception of the Notary professional, and bolsters consumer protection by promoting best practices. The Association's accredited professional programs, services and model legislation help Notaries advance their careers and serve the American public with the highest level of professionalism and ethics. To learn more, visit www.nationalnotary.org

We are an equal opportunity employer. EOE M/F/D/V