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Opportunity Snapshot

In this position you will be a trailblazer as we implement a new strategy to establish high-level consultative relationships with our corporate clients -- but you won't start from scratch. We have about 200 active corporate accounts and a suite of proven services and programs for you to leverage. You'll start as a individual contributor with a key goal of growing this portfolio (there are some 1 million corporate Notaries in the US). With demonstrated results and leadership, there will be an opportunity to step into a management role. You will act much like a business development officer: corporations have the need, particularly from a risk management angle, and none of our competitors even comes close to the National Notary Association's (NNA) expertise, size, scope, and influence.

To be a good fit for this opportunity you will have a proven track record in consultative B2B sales, including tailoring professional services delivery to customer needs. We're looking for a professional with a demonstrated ability to sell intangibles -- you'll need to convince corporate decision makers of the value of doing business with the NNA first, and then focus on specific programs and services. Quick question for you - click here While you will need an aggressive drive, you also will need the ability to build collaborative relationships that position the NNA as the consulting expert.

The National Notary Association (NNA) is the nationally and internationally recognized professional association for America's Notaries Public, and the authority and thought leader for the profession. You'll join a stable, progressive organization that has over 50 years of success supporting Notaries with an entrepreneurial and forward-thinking approach, and one that places a high value on quality of life.

What Else You'll Bring to the Table

In addition to the qualifications detailed above, you'll need:

• A bachelor's degree.
• A solid track record of achieving and exceeding goals in business-to-business (B2B) sales.
• Demonstrated strength in identifying, developing and closing a B2B sale and managing ongoing B2B relationships, including managing longer sales cycles.
• The ability to uncover customer needs and assemble a suite of solutions to meet those needs. Quick question for you - click here
  
  

  Tailoring professional services delivery to customer needs

  Within the last 5 years, what role did Tailoring professional services delivery to customer needs play in your job: Major component of my job all or most of the timeMajor component of my job occasionallyModerate component of my job all or most of the timeModerate component of my job occasionallyMinor component of my job all or most of the timeMinor component of my job occasionallyFormerly a major component of my jobFormerly a minor component of my jobFamiliarity, but never a component of my jobNo real familiarity Comment:

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• Experience presenting to and negotiating agreements with senior executives in large and mid-sized enterprises.
• Excellent critical thinking, problem solving and analytical skills.
• Strong oral, written and interpersonal communication abilities to effectively interact and communicate with customers, staff and management.
• Proficiency with MS Windows and Office (Word, Excel, PowerPoint, Outlook) and Adobe Acrobat/Reader.
• Experience with contact management systems such as ACT, GOLDMINE, SALESFORCE, etc. is a plus.
• The ability to adapt to our unique corporate culture while implementing your own style and sales approach.

You also will need to be able to travel nationally up to 50% of the time in this role.

What's in It for You

Revenue growth now and later -- it's like a startup but with an established book of business and the products and services that employers of Notaries need. We expect you'll be able to expand some existing accounts right off the bat simply by changing the way we approach these clients. Over the longer term we believe there is the potential for a multi-million dollar revenue stream from Corporate Services, particularly because of recent legislative changes to which corporations must respond.

Career options -- there is enough growth potential in the Corporate Services line to provide a long and rewarding career for a Sales Executive. At the same time, this portfolio will grow: our current account base includes about 160,000 corporate Notaries, but there are more than a million in the US. As the sales organization grows, down the road, we expect to be looking for a proven leader to manage it.

Entrepreneurship and execution -- your primary goal will be to go out and do what you do best: build the relationships and bring in the business. We'll provide the packaging and pricing as well as the tools you need to succeed. At the same time, you'll help refine and implement the strategies to build this service line moving forward.

The nation's leader -- we offer services and products for every stage of a Notary's career, from obtaining an original commission to ongoing education, professional supplies, bonds and insurance, emerging technologies, and more. We also have important products that manage risk for a notary's employer.

Excellent compensation -- in addition to a competitive salary and incentive program, we offer a comprehensive benefits package that includes medical, dental, life, and disability insurance; a 401(k) and profit sharing plan; 12 paid holidays; and generous paid time off.

More About Your Role

The Corporate Services Group provides support to companies that employ Notaries by helping to commission, train and equip their new and renewing Notaries. The Corporate Services representatives work closely with the business contact to develop a customized Notary program and supplies package (which may include Membership, Education, and Insurance and Supplies) for the company's Notaries. This Group currently serves leading organizations in banking and financial services, insurance, legal services, government, health care and other industries.

Reporting to the Vice President and Chief Operating Officer, you will join a team that currently provides inside telesales and support. Your mission will be to make outside calls to our corporate customers to increase sales.

We'll look to you to start with our active accounts, establishing relationships with executive-level contacts in order to present NNA as the expert and partner of choice for all notarial needs. Quick question for you - click here Once you've accomplished that you'll assemble and present specific solutions based on the clients' needs, negotiate terms, and close deals. We anticipate that sales cycles will last between 60 and 120 days, depending on company size.

More specifically, your activities will include:

• Following up on new leads and referrals resulting from field activity.
• Preparing and delivering presentations, proposals and contracts.
• Establishing and expanding relationships with all major employers of Notaries, creating awareness of the NNA and its products and services.
• Maintaining existing customer relationships and improving customer value, measured by sales per Notary.
• Managing account services through quality checks and other follow-up.
• Identifying and resolving client concerns.
• Interfacing with all other NNA groups and departments.
• Generating and presenting weekly sales progress and forecast reports to the VP/COO.

Each of our employees goes through a structured education program that provides the essential knowledge of the Notary Public profession and develops important understanding of how the NNA serves the nearly 5 million Notaries.

Keys to Success

While there will be some short, simple sales, for the most part you will need to build relationships with existing customers and prospects based on organizational credibility, trust and service, and then leverage those relationships to drive sales. You also will need the entrepreneurial drive and "roll up the sleeves" perseverance to build an account base and then a sales organization. In addition, in order to be an outstanding Business Development Executive, you will:

• Articulate your good ideas in a collaborative environment; you won't find oversized egos at the NNA.
• Bring an innovative and solutions oriented approach and a passion for superior results.
• Remain responsive to organizational strategy and culture as well as customer needs.
• Operate with an appropriate sense of urgency.

If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Who We Are

Established in 1957, the National Notary Association is the leading authority on the American Notary office and is dedicated to educating, serving, and advocating for the nation's Notaries. With hundreds of thousands of members, the NNA imparts comprehensive notarial knowledge and understanding, and bolsters consumer protection by promoting best practices. Never before has the role of the American Notary Public been so important in all aspects of society.

A dynamic, rapidly growing, respected, and influential organization, we work closely with diverse industries and government to implement sound consumer-protection and antifraud programs; we are the leader and authority on electronic notarization of e-documents, an emerging business with tremendous growth potential for the NNA and our members.

We are an equal opportunity employer. EOE M/F/D/V

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