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The following description is quite detailed. Our intention is to provide insight into the opportunity so that you can make a well-informed choice.

Marketing Program Manager
CA - Chatsworth

Opportunity Snapshot

You've heard the term "Notary" and perhaps you've needed one at one time in your life; but did you know that there are 4.8 million Notaries in the US? And only one professional association stands head and shoulders above the rest to serve this growing -- and very important -- population. . .

Join a national leader making a difference. . . We are the National Notary Association, and while other organizations continue to cut back, we are moving forward. The Association's high-demand professional programs, services, model legislation and cutting-edge initiatives help Notaries advance their careers and serve the American public with the highest level of professionalism and ethics. Never before has the role of the American Notary Public been so important in all aspects of society.

In a role with rich opportunity for creative impact. . . As our Marketing Program Manager, you will have a fire in your belly to play a critical role in the acquisition of new members and the retention of our existing membership, utilizing traditional and emerging channels. The NNA's reputation alone opens many doors, and we have accumulated a great deal of direct marketing intelligence; however, in order to retain our industry leading position, we must continue to innovate and try new approaches. To have this type of impact, you will rely on a combination of direct marketing expertise, project management savvy, detail management ability and strategic thinking capabilities.

At a stable and dynamic organization. . . the NNA has flourished for over 50 years because we are committed to staying ahead of the curve. Here you'll find a strong, supportive leadership team and a values-based culture that is both progressive and open to transformation. You'll also find some traditional ethics such as a belief in work-life balance.

Our Requirements

Bachelor's degree in Marketing, Business, or related field.
Solid background in direct marketing across multiple channels, including web-based communications
Proven success combining creative thinking skills with the ability to implement programs on time, on budget, and in support of strategic goals and objectives.
The ability to articulate a compelling business case in support of proposed programs and initiatives, and to direct and influence others to achieve timely results.
Strong writing skills to draft effective marketing/advertising copy that clearly articulates the value proposition and call to action (experience doing your own copywriting is a plus).
The ability to develop and manage budgets and provide management reporting.
Experience monitoring the correlation between action and results while leveraging that information to make improvements mid-project.
Experience with customer acquisition and retention is a strong plus.

In addition to the competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes medical, dental, life, and disability insurance; a 401(k) plan; generous profit sharing; a defined-benefit plan; 12 paid holidays; and generous paid time off.

More about Your Role

Reporting to the Direct Marketing Manager, you will join a team that drives marketing communication activities promoting membership, education, and service products essential to the Notary profession, connecting with our members through direct mail, online marketing, and telemarketing.

The Program Manager role has broad-ranging responsibilities beyond member communication, so you also possess strong organizational skills, an ability to manage multiple priorities, develop new ideas and programs with a careful eye on the P&L, and the flexibility to handle an ever-changing environment and juggle multiple projects simultaneously.

The Marketing team consists of program managers, an online/interactive team and a full production/creative staff. In addition, we regularly interact with Communications, IT, Customer Relations, Corporate Services and Educational Services groups within the Association. Collaborative communication skills, therefore, are critical to this role.

When you join our Team, you will participate in a structured education program that introduces you to the Notary profession and provides you the essential knowledge and understanding of what it is to be a Notary and how the NNA serves the nearly 5 million US Notaries Public.

Keys to Success

This position entails concept and product development, project management, research and analysis, and other logistical activities. Our successful Program Managers go above and beyond expectations, combining their creative style with a focus on outcome, concentrating not only on the activity but also the bottom-line results driven by that activity. But the pivotal point is the "Aha!" moment when you create the pizzazz that makes a program, project, or promotion "connect" with our members.

Also important are your:

Strong oral, written, and interpersonal communication skills to effectively interact and communication with staff and management;
Excellent problem-solving, analytical, and critical thinking skills;
Self-motivation and the ability to organize, prioritize, and handle multiple projects in a fast-paced, deadline-focused, hands-on environment; and
"Can do" attitude and attention to detail and results.

If this sounds like the right mix of challenge and opportunity for you -- and you meet the qualifications -- we want to hear from you!

Who We Are

Established in 1957, the National Notary Association (NNA) is the leading professional authority on the American Notary office and is dedicated to educating, serving and advocating for the nation's 4.8 million Notaries. The NNA imparts comprehensive knowledge and understanding, promotes a positive public perception of the Notary professional, and bolsters consumer protection by promoting best practices. The Association's accredited professional programs, services and model legislation help Notaries advance their careers and serve the American public with the highest level of professionalism and ethics. To learn more, visit www.nationalnotary.org

National Notary Association is an equal opportunity employer. EOE M/F/D/V

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Please take a few minutes to answer questions about your background and expertise specific to the Marketing Program Manager position.

Question	Yes	No	Comment
Are you legally authorized to work permanently in the United States for any employer WITHOUT REQUIRING A VISA TRANSFER or VISA SPONSORSHIP?
Do you currently live within a reasonable and realistic commuting distance from Chatsworth, CA?
Do you have a VERIFIABLE Bachelors or higher degree?

Item	Experience	Comment
Within the last 5 years, what role did the following play in your job:
Monitoring correlations between activities and results
Project management
Direct marketing
Customer or member acquisition/retention
Direct marketing: Internet
Developing justifications/business cases
Developing and managing budgets
Writing

Question / Choice	Comment
To what extent, in your current or most recent position, are you required to combine creativity and an analytical approach in developing and executing direct marketing programs?

To what extent, in your current or most recent position, are you required to manage multiple, high volume projects against tight deadlines?

Question	Answer
OPTIONAL - Briefly describe a situation from a recent position that demonstrates your ability to drive direct marketing concepts of diverse size and scope through the proposal, project, and implementation phases.

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